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Merchant Services

     
 

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Terms & Conditions

 
 

- - -  Products  - - -

 
 

DHEA

 
 

Melatonin

 
 

Symbiotropin

 
 

Meditropin

 
 

Testron SX

 
 

ProDHEA Cream

 
 

Melatonine Cream

 
 

ProGen Cream

 
 

Glucosamine

 
 

-  Information  -

 
 

Benefits of DHEA

 
 

Products Quality

 
 

DHEA History

 
 

Melatonin Update

 
 

Customers Comments

 
 

Medical Testimonials

 
     

 

Terms and Conditions

International and domestic orders

We ship products anywhere in the world


 

Payment methods:

1- Credit Card

You can easily and quickly pay with your credit card, Visa, MasterCard, American Express or Discovery. Your credit card # and your personal informations are secured online.
We use the SSL (Secure Sockets Layer) protocol giving the highest standard in protection for information transmitted over the internet.

 

On each page you will find a field like this one in which you'll be able to modify the total of products you want to purchase and then add them to your shopping card.

Quantité:    

 

If you want to see what you have already selected or just want to check out, just click this button located under each product. This will lead you to your shopping card.


2- Money transfer by WesternUnion or MoneyGram
in US Dollars only

You can pay by money transfer with WesternUnion or MoneyGram besides filling out a written order (it is mandatory that you provide your e-mail address) and that you do not forget to send us the transfer number. Please make the transfer payable to the manager of the company Madel Milian in US Dollars only. You will find our address under Contact

Please visit WesternUnion   or   MoneyGram

Do not forget to add the shipping and handling charges of $28.95 for International Mail or $48.95 for International Priority Mail or $10.95 for United States continental Priority Mail or $14.95 for Alaska, Puerto Rico & Hawaii to the total for your products.

Important for international orders: For some orders, some products, for some countries, we reserve the right to recharge several shipping fees in order to avoid customs trouble. We must send some products separately when ordering too many products on the same order or if your order contains cream or lotion with tablets or capsules. In these cases and also some other exceptional cases we reserve the right to inquire an additional shipping charge.

Please communicate with us before ordering or sending any payment. It will be a pleasure to help you to calculate the shipping fee for you. Incomplete orders will not be shipped, so please make sure to provide your e-mail address to avoid any delays.
 

3- Wire Transfer Bank to Bank in Euro, Swiss Francs or US Dollars

Please communicate with us by e-mail, letter or fax to let us know the product(s) that you want to order and the delivery method you like. Indicate in which currency you want to pay, then we will give you the total amount of your order with our bank information. You have to ask your bank that we need to receive the exact amount of your order we give you.

Transfer in Euro or Swiss Francs is free of charge.
Transfer in US Dollars from outside United States is $30.00 charge to be added to the total of your order.
Transfer in US Dollars within the United States is $15.00 charge to be added to the total of your order.

How to do it: You can send us your payment by wire transfer through your own bank to ours.
Please follow the indicated instructions:
We first need an email from you with your name, shipping and billing address, telephone number, email and the products you wish to order. We will then calculate the shipping and handling fees for you and send you the total amount of your order, including the ABA number of our bank and the account number. You will then give the total, the ABA number and our account number to your bank and precede the wire transfer.

Please send us an email after a successful transfer is done, so we know that your payment has been processed.

  

4- International Money order
You can pay with a International Money Order that you can send with your order by mail (it is mandatory that you provide your e-mail address). International Money order is usually done in a post office or bank.

Please make your International Money Order payable to Amkat, Inc. (This is the abbreviation of the name of the corporation: Advanced Medical Knowledge and Techniques Inc.)

You will find our address and information on the page Contact

Do not forget to add the shipping and handling charges of $28.95 for International Mail or $48.95 for International Priority Mail or $10.95 for United States continental Priority Mail or $14.95 for Alaska, Puerto Rico & Hawaii to the total for your products.

Important for international orders: For some orders, some products, for some countries, we reserve the right to recharge several shipping fees in order to avoid customs trouble. We must send some products separately when ordering too many products on the same order or if your order contains cream or lotion with tablets or capsules. In these cases and also some other exceptional cases we reserve the right to inquire an additional shipping charge.

Please communicate with us before ordering or sending any payment. It will be a pleasure to help you to calculate the shipping fee for you. Incomplete orders will not be shipped, so please make sure to provide your e-mail address to avoid any delays.
 

5- Money (cash) only bills by mail in Euro, Swiss Francs or US Dollars
You can pay by sending us the total amount of your purchase (Euros, Swiss Francs or US Dollars) including shipping fee with your written order (it is mandatory that you provide your e-mail address). If you choose this option, you will have to communicate with us and we will give you the total amount of your order including shipping fee in the currency of your choice. Please insert only bills, no coins. It is recommended to send your payment by registered mail.

You will find our address and information on the page Contact

Do not forget to add the shipping and handling charges of $28.95 for International Mail or $48.95 for International Priority Mail or $10.95 for United States continental Priority Mail or $14.95 for Alaska, Puerto Rico & Hawaii to the total for your products.

Important for international orders: For some orders, some products, for some countries, we reserve the right to recharge several shipping fees in order to avoid customs trouble. We must send some products separately when ordering too many products on the same order or if your order contains cream or lotion with tablets or capsules. In these cases and also some other exceptional cases we reserve the right to inquire an additional shipping charge.

Please communicate with us before ordering or sending any payment. It will be a pleasure to help you to calculate the shipping fee for you. Incomplete orders will not be shipped, so please make sure to provide your e-mail address to avoid any delays.

6-   Sorry, we do not ship any product C.O.D. “Cash On Delivery”.


 

Shipping and handling:

1- First Class Mail (international delivery)
    $28.95 - Delivery time is 12 to 15 days minimum.

2- First Class Mail (Canada)
    $22.95, (Canada only) - Delivery time is 12 to 15 days minimum.

3- Priority Mail (international delivery)
    $48.95 - Delivery time is 7 to 10 days.

Important for international orders: For some orders, some products, for some countries, we reserve the right to recharge several shipping fees in order to avoid customs trouble. We must send some products separately when ordering too many products on the same order or if your order contains cream or lotion with tablets or capsules. In these cases and also some other exceptional cases we reserve the right to inquire an additional shipping charge.

4- Priority Mail (US delivery only)
    $10.95 per order - Delivery time is 3 to 5 days.
    $14.95 per order (Alaska, Puerto Rico, Hawaii- Delivery time is 3 to 5 days


 

Confidentiality of your order:

Our Commitment To Privacy
We use the information that you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return e-mail addresses to answer the e-mail we receive.
Such addresses are not used for any other purpose and are not shared with outside parties. We never use or share the personal information provided to us online in ways unrelated to the ones described above.

Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our order form use a Secure Socket Layer (SSL) protocole to send your information for best protection as possible.

You can communicate with us any time by e-Mail, we answer the same day except weekend.


 

Fulfillment of order:

In very rare cases it may not be possible to fulfill all your order requirements and we reserve the right not to accept your order. If the product(s) ordered is/are out of stock, you will be notified by e-mail. Time to time product(s) could be replaced by an equivalent product(s).


 

Cancellation and refund:

Product returned within 30 days of receipt by customer, customs or postal services and meeting policy requirements, will be processed with less 25% of administration and restocking fee. Product maybe exchanged for alternate item(s) or/and reshipped at customer's cost, or refunded at original purchase price less 25% of administrational and restocking fee. Shipping charges are non-refundable.

We will issue a refund for returned goods within 30 days of receipt that have not been open or used. All refunds will be issued to the credit card used for the original order. Returned product will be promptly evaluated, and refund/exchange value will reflect eligibility and/or ineligibility.

This returned goods policy applies to the original purchase only. Product that has been repackaged, or not in its original container is not eligible for refund or exchange.

We reserve the right to amend this policy without notification to the customer.


 

Intellectual Property:

Reproduction in whole or in part DHEAusa Site without the express permission of Advanced Medical Knowledge and Techniques, Inc. is strictly prohibited. Indeed the documents and items created for the site are the exclusive property of DHEAusa. Advanced Medical Knowledge and Techniques, Inc. reserves the right to seek damages for infringement and more generally affects its intellectual property rights.

 




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